What payment methods do you accept?

We currently accept Visa, Mastercard, Discover, American Express, PayPal and Amazon Pay.

My credit card was declined, what do I do now?

The majority of declined payments occur because of an incorrect billing address. Ensure that the address is entered accurate and complete. If the problem persists, reach out to your banking institution.

Who is responsible to pay customs duty and value-added tax (VAT)?

AKIRA does not prepay and is not responsible for any customs duties, value-added taxes, or any other costs and fees associated with international shipments. Please be aware that depending upon your country, you may incur additional substantial costs to receive your items.

What U.S. states do you charge sales taxes in? charges sales tax for purchases with delivery addresses in Illinois, Indiana, Missouri and Wisconsin.


I placed my order, when will it ship?

Generally, orders placed before 6:00pm CST Monday-Friday will ship the same day. Orders placed after 6:00pm on Friday or anytime Saturday or Sunday will be shipped out on Monday. Further billing verification or incorrect address adjustments may postpone and delay shipment. We have a variety of shipping options to meet your needs.

What orders qualify for free shipping?

All domestic US orders totaling $50 and over (before taxes and after discounts) qualify for free Standard (5-7 Business Days) Shipping. International orders totaling over $250 and over qualify for free Standard International (5-20 Business Days) Shipping. Expedited shipping methods are available for an additional charge.

What countries do you ship to?

We ship to over 150 countries around the world!

How long does it take to receive my package?

ANTUH offers a variety of shipping options to meet your needs. In the US, we have options that range from overnight, 2-day, and standard 5-7 business days. For our local Chicagoland customers, we also offer a same day delivery option as well as in-store pick up. Our international fashionistas have an expedited (3-5 business days) or standard (10-20 business days, depending on location) option. Orders are generally shipped out the same day if purchased before 4:00pm CST Monday – Friday.

How do I track my package?

You can track your package by clicking on the link provided in your shipment confirmation e-mail or by logging into your account: Here


How long does it take to process my return?

It generally takes 3-5 business days to inspect and process your return after it has arrived to our distribution center. Returns are processed in the order that they are received. It could take an additional 3-5 business days to receive your refund on your original form of payment, depending on your banking institution.

What items cannot be returned?

Items that have “Final Sale” on the product page along with any bodysuits, swimsuits and earrings cannot be returned.

How do I use a USPS return label that was supplied with my order?

Please affix the USPS return label to the well packed return item. The package can be given to any USPS mail carrier or dropped off at any United States Post Office. Do not place labels on shoe boxes. All shoe returns must be shipped in their original box inside a shipping box.